Privacy Policy

The types of Personal Data that we collect directly from you or from third parties may include (but not limited to):

• Full Name
• Date of Birth
• Home / Billing Address
• Telephone / Fax number
• Email Address
• Passport Information
• Identity Card Information
• Nationality
• Credit Card Number and Expiry

We also may request the following information (but not limited to):

• Airline preference
• Seating preference
• Hotel preference
• Room preference
• Car preference
• Frequent Flyer or loyalty program number
• Dietary requirements
• Health issues relevant to your travel arrangements

You may choose not to provide the information to us but some general information about you is required to purchase products or services, complete a traveler profile, register as a member, participate in a survey, competition or promotion, ask us a question or initiate other transaction with us.

We use information about you for the following general purposes:

• To provide you with the products and services you request
• To make and complete your travel reservations
• To provide you with travel confirmation and updates
• To manage your traveller profile
• Processing bills and providing travel notifications
• To communicate with you in general
• To respond to your questions and comments
• To allow us to contact you for customer service
• To measure interest and improve our products, services and website
• To notify you by email or post about special offers and travel-related products and services that may be of interest to you
• To customize your experience on our website
• To reward you as part of any reward and recognition program you choose to join
• To solicit information from you, including through surveys; to resolve disputes, collect fees, or troubleshoot problems
• To prevent potentially prohibited or illegal activities
• To enforce our terms and conditions

We use credit card information (such as cardholder name, credit card number, and expiration date) for the purpose of payment for your travel bookings.

We may share your information with the following entities for the purpose of completing your travel bookings.

• Airlines (Malaysia Airlines…etc)
• Hotels (Marriott Group of Hotels…etc)
• Car Rental (Avis…etc)
• Cruise Operators (Royal Caribbean….etc)
• Ground Operators (Trafalgar…etc)
• Wholesalers (Bedsonline….etc)
• Destination Management Companies (Kuoni….etc)

These suppliers also may contact you as necessary to obtain provide travel updates, collect additional information about you, facilitate your travel reservation, or respond to a review you may submit. We may also authorize third-party vendors to collect information on our behalf. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose.